Useful Forms

Please select one of the following options.

  1. PPI – complaint form

    Submit this full Complaint Questionnaire to make a formal complaint about a PPI policy provided by Northern Rock with a mortgage or loan

    View form

  2. PPI – enquiry form

    Submit this short query form to us if you are not sure whether you took out PPI with us.

    View form

  3. PPI – resubmit a previous complaint

    Submit this form if your previous PPI complaint wasn’t upheld in full and you now think this was unfair. For example you believe that information about commission payments we received was not made clear to you.

    View form