My circumstances have changed and I can no longer afford the monthly payment on my loan, what can I do?
There may have been a change to your circumstances, such as unemployment, decrease in salary, disability, illness, relationship breakdown, death of partner, parental or carer leave. Where you are unable to afford the contractual monthly payment we will work with you to set up an affordable repayment. We will base this on your reduced income and expenditure and you will need to complete a Financial Statement.
If you are having financial difficulties we strongly recommend you also seek free and independent advice from a range of external organisations who can help.