Free, independent & impartial advice

You may want to discuss your situation with a professional adviser, such as a debt counsellor or a lawyer. The details below may help you find the free, independent and impartial advice you need:

Money Advice
Money Advice Service

The Money Advice ServiceMoney Advice Service provide free, clear and unbiased advice to help you make the most of your money.

Moneyadviceservice.org.uk

Call: 0800 138 7777

Calls should cost no more than 01 or 02 UK-wide calls, and are included in inclusive mobile and landline minutes. To help the Money Advice Service maintain and improve their facilities, they may record or monitor calls.

Citizens Advice

Citizens Advice - the charity for your community

Citizens Advice Bureaux offer free, confidential and impartial advice on legal, money and other problems. For online information or to find your local bureau see:

www.citizensadvice.org.uk for England and Wales

www.cas.org.uk for Scotland

Debt Advice
My Money Steps

my money stepsYou can visit www.mymoneysteps.org

My Money Steps is a free on-line debt advice service that is run by National Debtline, providing positive steps to help you get back in control of your finances. By using the service you will get a personalised action list to work through, helping you to deal better with your financial situation. Visit My Money Steps for independent and confidential debt advice 24 hours a day.

StepChange Debt Charity

StepChange Debt CharityMonday - Friday: 8.00am - 8.00pm
If you are experiencing severe financial difficulties and you owe money to several creditors, then StepChange may be able to assist and advise you. StepChange is a registered charity providing independent advice and debt counselling absolutely free of charge to individuals and families. If you feel that your financial situation is very severe and you feel that you need some expert guidance, you can contact StepChange on 0800 138 1111, or visit their website at: www.stepchange.org.

StepChange is a registered charity offering free, confidential advice and support to anyone who is worried about debt. Their online debt counselling tool provides you with advice tailored to your individual circumstances. All advice and recommendations are backed by 15 years of experience and knowledge gained by StepChange counsellors. You don’t have to give your name and the StepChange service is totally free. Click here to visit StepChange.

National Debtline

www.nationaldebtline.co.uk

The helpline that provides free, confidential and independent advice on how to deal with debt problems. If you have concerns about your debt call National Debtline free on 0808 808 4000. Advisers are available Monday to Friday from 9am to 9pm, and Saturday 9:30am – 1pm. You can also visit their website for fact sheets and to email them for advice – www.nationaldebtline.co.uk.

Business Debtline

Business Debtline

Business Debtline, part of the Money Advice Trust, is a registered charity offering free, confidential self help advice to small businesses in the UK who are struggling with business/ trade and personal debt. Business Debtline can offer advice to sole traders, partnerships and small limited companies, their advice is telephone based and they are open Monday to Friday, between 9.00AM – 5:30PM.

Please click here to visit Business Debtline website for further details of the help offered www.bdl.org.uk

Citizens Advice

Citizens Advice - the charity for your community

Citizens Advice Bureaux offer free, confidential and impartial advice on legal, money and other problems. For online information or to find your local bureau see:

www.citizensadvice.org.uk for England and Wales

www.cas.org.uk for Scotland

Housing Advice
Shelter

Shelterwww.shelter.org.uk

If you need help with mortgage arrears or are facing repossession, Shelter can offer you free, impartial and confidential advice through our dedicated homeowner helpline on 0300 3300 515 or you can find your local advice centre on our website.

For more general housing advice, call Shelter’s free housing advice helpline on 0808 800 4444.

Both helplines are open:
Monday – Friday: 8.00am – 8.00pm
Saturday: 8.00am – 5.00pm
Sunday: 8.00am – 5.00pm

Citizens Advice

Citizens Advice - the charity for your community

Citizens Advice Bureaux offer free, confidential and impartial advice on legal, money and other problems. For online information or to find your local bureau see:

www.citizensadvice.org.uk for England and Wales

www.cas.org.uk for Scotland

Employment Advice

There are many organisations that can help you to be in the best possible position when looking for a new job.

So whether you want to find out about learning or training opportunities, need advice on updating your CV or simply need information on where to look for a new job, there's information to help you.

You may find the links below useful:

To find out more about JobCare use the link above or download the Key Benefits Summary. Please note JobCare are an independent company who charge for their service.

Benefits Advice

Millions of pounds worth of benefits are unclaimed every year, make sure you are receiving what you are entitled to. Benefits can be claimed for a number of different reasons for example:

  • sickness or disability
  • unemployment
  • caring for someone
  • those aged 60 or over
  • the bereaved
  • pregnant women or woman who have recently had a baby
  • families with dependent children.

A quick and easy way to find out what you can claim can be found at:

Direct.gov
All public services in one place including information on benefits.

Department of Work and Pensions (DWP)
UK Government department responsible for welfare and employment issues.

Entitled To
Entitled to are a leading provider of online benefit calculators in the UK, helping people determine what they can claim from national and local government via their self-serve calculators.